Play Responsibly and Safely at CK44
We prioritise safer and more responsible gaming
CK44 is intended for entertainment, not as a reliable source of income. Before playing, set clear limits for your time and spending, review your activity regularly, and take a break if you find yourself losing control. This page provides practical ways to stay in control and explains available account-management options. You must be 18 or older to use gaming services.
What is responsible gaming?
Responsible gaming means playing in a way that does not negatively affect your money, time, work, studies, family life, or mental wellbeing. Treat gaming as entertainment within an affordable budget, never as an income plan. Key habits include:
- Set a daily, weekly, or monthly time and spending limit before you start.
- Use only money you can afford to lose without affecting essential needs, bills, or savings.
- Keep gaming balanced with sleep, work, study, family responsibilities, and other activities.
- Do not chase losses by playing for longer or taking greater risks to win money back.
- If you repeatedly break limits, borrow money, feel distressed, or hide your gaming, stop and seek help from someone you trust or a qualified professional.
Review your behaviour using the available time limits, deposit limits, self-exclusion options, and activity information. Once you set a limit, follow it. If you may be losing control, consider taking an account break or using self-exclusion.
Time limits
Set a daily, weekly, or monthly time limit to avoid long, uninterrupted sessions. Example: choose a finish time before you begin, such as stopping well before your usual bedtime. When the limit is reached, end the session and move to another activity.
Deposit limits
Set a deposit limit that matches your entertainment budget. Example: separate rent, food, bills, transport costs, and savings before deciding what you can afford for gaming. Decide in advance not to add more money after reaching the limit or when your budget is used.
Self-exclusion
Use self-exclusion to take a longer break or, where available, close your account permanently. If you repeatedly break limits, chase losses, or cannot control your play, stopping access is a safer step than continuing.
Activity tracking
Review your gaming activity report to check how long you played and how much you deposited or spent. Example: at the end of each week, compare the report with your planned budget and time limit. If spending or play time rises unexpectedly, reduce your limits and take a break.
Age verification
CK44 is for people aged 18 or older only. Do not use your own or another person’s identity to bypass age requirements, and do not allow anyone under 18 to use your account.
Help and support
Contact CK44 Support if you need help with a break, account controls, or concerns about your gaming. If gaming is affecting your daily life, finances, or relationships, speak with someone you trust or seek support from a qualified mental-health or addiction professional.
Signs of problem gaming
Take the following signs seriously and consider seeking help if one or more apply to you:
- Spending more on gaming than your planned budget allows.
- Playing for longer or spending more in the hope of recovering losses.
- Lying about or hiding how long you played or how much you spent.
- Neglecting family, friends, studies, or work because of gaming.
- Trying to reduce or stop gaming but being unable to do so.
- Borrowing money or using someone else’s money to continue gaming.
- Feeling repeated worry, regret, shame, or guilt about gaming.
If any of these signs apply, stop playing now and contact CK44 Support about available controls. You may also wish to speak with a mental-health or addiction-support professional. If there is an immediate risk to your safety, contact local emergency services.
Responsible gaming tools at CK44
1. Deposit limits
Set a daily, weekly, or monthly deposit limit to control spending before you play. Consider your income, regular expenses, and planned entertainment budget first. Check the account settings after submitting a change to confirm that the limit is active and understand any waiting period shown there.
2. Session time limits
Set a maximum duration for each session. When the time ends or you receive a reminder, log out and take a break. Check that the control is working by comparing your session start and end times rather than continuing after the alert.
3. Reality checks
Reality checks can remind you how long you have been playing and, where shown, how much money you have used. When a reminder appears, review your total time and spending instead of playing longer to change an outcome. End the session if it no longer fits your plan.
4. Cooling-off period
Use a cooling-off option when you need a temporary break. Available durations are shown in your account settings; select one carefully and wait until it ends. Do not try to bypass the break by creating or using another account.
5. Self-exclusion
Choose self-exclusion for the period offered in your account settings or select a permanent option if available. During active self-exclusion, the account should not be used. Check the selected duration and confirmation message carefully before submitting, because the decision may not be reversible during the selected period.
For parents and guardians
CK44 is not for children, and anyone under 18 must not use it. Parents and guardians can take the following steps to support children’s online safety:
- Enable parental controls, device restrictions, and age-appropriate filters on phones, computers, and tablets.
- Regularly review a child’s internet use, downloaded apps, and browser activity in an age-appropriate and transparent way.
- Keep payment cards, mobile-banking details, and banking login information secure, and do not save them on shared or children’s devices.
- Talk to children about online accounts, strong passwords, personal-data privacy and safe internet use. Explain that they must never share login details, OTPs or payment information.
If you suspect that anyone under 18 is using CK44, contact support promptly. Secure the device, change exposed passwords, sign out of shared sessions and check linked payment accounts for unrecognised activity.
Support and helpful resources
If you or someone you know is struggling to control gambling or online gaming, support is available. Speak to someone you trust, contact a suitable support organisation and ask CK44 support for guidance on available account controls.
- Gamblers Anonymous — an international peer-support network where participants share experiences and support recovery.
- GamCare — information, advice and support for people affected by gambling-related harm. Check which services are accessible from Bangladesh.
- BeGambleAware — practical information about gambling risks, safer play and sources of support.
- National Council on Problem Gambling — information about problem gambling, counselling resources and helplines, primarily for people in the United States.
The support team can explain relevant account options and help you locate suitable support resources. It cannot replace medical or mental-health care. If there is immediate danger, risk of self-harm or a medical emergency, contact local emergency services or a qualified healthcare professional without delay.
CK44’s responsible gaming commitment
CK44 aims to promote responsible gaming and help users make informed decisions. This includes providing practical information about limits, warning signs and support options.
- Provide clear responsible-gaming information and explain available controls, including breaks, spending limits or account restrictions where shown in the account settings.
- Train relevant staff to recognise possible signs of harmful gaming and respond appropriately to requests for help.
- Direct users to independent organisations that provide information or support for gambling-related harm. We aim to:
- Review responsible-gaming policies and practices regularly and improve instructions when account features change.
- Gaming promotions should not target anyone under 18 or people known to be vulnerable to gambling-related harm.
Keep gaming as entertainment. Set a time limit and an affordable budget before starting, and stop when either limit is reached. Do not use borrowed money, essential household funds or credit intended for bills. Never increase stakes to recover a loss. Example: if your planned budget is BDT 500, do not deposit more after losing it. Take a break and seek help if stopping feels difficult.
Need help? Contact us
Contact CK44 support if you have a responsible-gaming question, want to report suspected underage use or need information about account controls. Do not send passwords, OTPs or full bank-card details.
Contact us