CK44 Terms and Conditions for Users

1. General Terms

CK44 provides online betting and gaming services for adults. Before using the Services, you must meet all of the following conditions:

• You must be at least 18 years old and meet any higher gambling or gaming age requirement that applies where you are located.
• You are responsible for checking whether accessing and using the Services is permitted in your location and circumstances. Do not use the Services where access, gambling or a particular game is restricted.
• You must provide accurate, complete and current information during registration. For example, an incorrect name, mobile number or payment detail may prevent account verification or delay a transaction.
• Keep your username, password, payment password and other login details confidential. If you suspect unauthorised access, change your password immediately, review recent account activity and contact CK44 support through the website.
• Only one account may be created and used per person. You must not open multiple accounts with the same or altered details, use another person’s account, or share your account with anyone.

CK44 may temporarily restrict or close an account following a breach of these terms, inaccurate information, unauthorised use or a security concern. Follow any account instructions provided and submit requested information before attempting further transactions.

2. Account Registration and Verification

You must register with your own accurate personal information. To protect the account and verify its owner, CK44 may check identity or other relevant details and request supporting documents. Withdrawals or selected account functions may remain restricted until the required checks are complete.

• Keep your name, address, date of birth and contact details accurate, consistent and current. If any information changes, update it promptly. The name on your account should also match the name attached to any payment method you use.
• CK44 may request proof of identity, proof of address, evidence that you own a payment method, or another relevant document. Before submitting a file, check that it is clear, readable, unaltered and consistent with your account details.
• You must not open an account in another person’s name or use false, borrowed or misleading details. All registration information must be current and belong to you.
• A user must not create or operate more than one account. Accounts linked through the same person, household, address, phone number, payment method or IP address may be reviewed. A shared connection alone may require clarification, so provide accurate information if asked.

3. Deposits and Withdrawals

Deposits and withdrawals may be made using the payment methods displayed in your account. Every transaction is subject to account details, payment-method requirements and any applicable verification. Before confirming, check the selected channel, recipient details, amount and reference or transaction ID. Follow the instructions shown for that specific order because a personal-wallet transfer, merchant payment and cash-out are not interchangeable.

• Use only a payment account, wallet, bank account or card registered in your own name. A transaction made through another person’s payment method may be rejected or held while ownership is checked.
• Minimum and maximum deposit or withdrawal limits may vary by payment method, account status and transaction checks. Review the limits and any displayed charge on the transaction screen before confirming; do not rely on amounts shown in an old guide or screenshot.
• Complete any required identity and account verification before requesting a withdrawal. A request may be held for review if personal details are incomplete, documents are unreadable, or the account name does not match the payment account.
• Bonus funds may not be withdrawable until the applicable rollover or other promotion requirements have been met. Before accepting a bonus, check the qualifying deposit, wagering calculation, eligible games, expiry conditions and withdrawal restrictions.
• A transaction with unusual activity, inconsistent details or suspected unauthorised use may be reviewed, verified or temporarily held. You may be asked to confirm the source of funds, payment ownership or transaction record. Keep the payment receipt and exact transaction ID, but never share your wallet PIN or OTP.

4. Bonuses and Promotions

CK44 may make bonuses or promotions available from time to time. Each offer may have different eligibility rules, validity dates, rollover requirements, game contribution rates and withdrawal restrictions. Read the complete terms shown with the offer before opting in or depositing.

• Unless an offer expressly states otherwise, a bonus may generally be claimed only once per eligible player, household, address or IP address. Attempting to claim the same offer through multiple accounts may be treated as bonus misuse.
• A bonus may be changed, suspended or cancelled where permitted by its terms, including in response to misuse or a technical error. Check the offer page for the terms that apply before participating or placing a qualifying bet.
• Using false details, multiple accounts, artificial transactions, coordinated betting or other manipulative methods to obtain a bonus is prohibited. Identified misuse may lead to removal of the bonus and review or closure of the associated account.
• Bonus funds and winnings connected to them may remain unavailable for withdrawal until all wagering and other requirements stated in the offer have been satisfied. Example: if only selected games contribute to wagering, stakes on excluded games will not reduce the remaining requirement.

5. Prohibited Activities

The following activities are prohibited when using CK44:

• Fraud, deception, concealing your identity, submitting false information, or engaging in any other dishonest activity.
• Creating, controlling, sharing, or using more than one account. Each user should keep one account and must not access another person’s account.
• Abusing bonuses, creating false transactions, manipulating payment records, or interfering with the platform’s normal operation.
• Colluding with another player, game operator, or related person to influence a result, market, wager, or payout.
• Using funds connected to money laundering, theft, unauthorised payment methods, or any other unlawful source.
• Using bots, scripts, automation, unauthorised software, modified devices, or technical vulnerabilities to gain an unfair advantage.

If there is evidence of a breach, CK44 may restrict, suspend, or close the account and review the associated bonuses, wagers, and transactions. Funds linked to fraudulent or prohibited activity may be withheld or cancelled where applicable. Users may be asked to provide accurate account, identity, or payment information during a review.

6. Limitation of Liability

CK44 aims to provide an accurate and accessible service, but uninterrupted or error-free operation cannot be guaranteed. Subject to applicable requirements, CK44 is not responsible for disruption or failure caused by circumstances such as the following:

• Temporary service interruption caused by technical faults, server downtime, scheduled maintenance, security work, or system updates. Check the transaction or betting record before repeating an action after an interruption.
• A payment not completing because a third-party payment service, bank, bKash, Nagad, or another e-wallet processor delays, rejects, or fails to process it. Before trying again, check the payment status and whether money was deducted to avoid a duplicate transaction.
• Inability to use the service because of your internet connection, mobile network, browser, computer, phone, or other device. Keep your browser updated and use a secure connection when accessing your account.
• Disruption caused by natural disasters, power cuts, government directions, network outages, or other events outside reasonable control.

7. Intellectual Property

The text, logos, designs, images, graphics, software, and other materials on the CK44 website and apps belong to CK44 or the relevant rights holder. They may not be copied, modified, reproduced, republished, distributed, scraped, or used commercially without written permission. Personal use of the site does not transfer ownership of these materials.

8. Changes to These Terms

CK44 may revise or update these Terms and Conditions when necessary. The revised version will be published on this page, and the “Last updated” date may also change. Continued use after publication may be treated as acceptance of the revised terms. Check this page before depositing, claiming an offer, or placing a wager, especially if the rules have changed since your previous visit.

9. Dispute Resolution

If you have a complaint or dispute involving CK44, contact the support team first and allow the issue to be reviewed. Provide your username, the relevant date, transaction or bet ID, amount in BDT where applicable, and a concise description of what happened. Keep screenshots and payment receipts, but never send your password, wallet PIN, or one-time password. Any next step will be determined under the applicable rules and these Terms and Conditions.

10. Contact

For questions, complaints, or clarification about these Terms and Conditions, contact CK44 using the available support channel:

• Email:[email protected]
• Live chat: available through the site when the service is online
• Phone support: Bengali-language assistance may be available when shown on the site

By using CK44, you confirm that you have read, understood, and accepted the applicable parts of these Terms and Conditions. Before playing, set a budget, protect your login details, prevent access by anyone under 18, and take a break if gambling is becoming difficult to control.